Fire a personalized SMS 10 minutes after a patient walks out of your operatory. Bring 6-month recall patients back through reactivation campaigns. Push your practice into the Google map pack for “[city] dentist” searches.
StarNudge plugs into Dentrix, Eaglesoft, and Open Dental so the front desk doesn't have to lift a finger. Practice-specific templates, HIPAA-aware copy, and timing tuned to the dental chairside workflow.
Within ten minutes of an appointment being marked complete in your PMS, the patient gets a warm, PHI-free SMS — while they're still parked in your lot, with a single-tap link straight to your Google review page. Hygienist cleanings, crowns, fillings, periodontal maintenance — every appointment type triggers the same HIPAA-safe prompt, timed for when relief and goodwill are at their peak.
Patients overdue for their 6-month cleaning get a separate, reactivation SMS — addressed by the hygienist who saw them last, with a direct link to request an appointment. Recall runs on its own cadence, so it never gets tangled with the post-visit review request stream, and your front desk sees the appointment requests in the same dashboard.
Steady review velocity, photo uploads from your phone, and keyword-rich AI replies to every Google review compounds into the Google local map pack for “[city] dentist” searches. The practices sitting at position #1 in the three-pack didn't get there by accident — they get there because they collect 15–25 new reviews every month and respond to each one with the city, procedure, and neighborhood keywords Google rewards.
Connect your Google Business Profile and your PMS in under five minutes. Your first reviews from existing patients typically arrive the same day, and the recall reactivation stream starts working against your overdue list within the week.